Responsible Gambling at Justbit

• Justbit
• Justbit Responsible gaming

We want your time at Justbit to stay enjoyable, and that means keeping control of how much you spend and how long you play. This page sets out the tools we offer, the warning signs worth watching for, and where to turn when gambling stops feeling like entertainment.

Why Responsible Gambling Matters

Gambling is a form of entertainment, not a way to make money or solve financial problems. When it stays within limits you set for yourself, it can be fun. When those limits slip, the cost – financial, emotional and social – can mount quickly.

We operate in a regulated environment and take our role seriously. That means giving you the tools to stay in control, and making sure help is easy to find when you need it.

Signs Gambling Is Getting Out of Hand

It's easy to miss the moment when play stops being fun. These behaviours are worth noticing:

• Spending more than you planned, or chasing losses from a previous session.
• Borrowing money to gamble, or gambling with money meant for bills or rent.
• Feeling anxious, irritable or restless when you're not playing.
• Lying to family or friends about how much time or money you've spent.
• Neglecting work, studies or relationships because gambling takes priority.
• Using gambling as a way to escape problems or relieve stress.

If any of these sound familiar, it's time to step back and take stock.

Questions Worth Asking Yourself

A short self-check can help you see where you stand. Answer honestly:

• Do you gamble more than you can afford to lose?
• Have you tried to cut down and found it difficult?
• Do you feel guilty or ashamed after a session?
• Has gambling caused arguments with people close to you?
• Do you gamble to win back money you've lost?
• Have you borrowed money, sold possessions or missed payments because of gambling?
• Do you think about gambling when you're doing something else?
• Have you lied about how much you gamble?

These questions are not a diagnosis, but several "yes" answers suggest it's worth talking to someone or using the tools below.

Control Tools We Offer

Justbit provides several limits you can set through your account. Each one works differently, and you can use more than one at the same time.

Deposit Limits

Set a maximum amount you can deposit over a day, a week or a month. Once the limit is reached, you won't be able to add more funds until the period resets. You can lower a limit at any time; raising one takes 24 hours to come into effect, giving you a cooling-off window.

Loss Limits

Cap the total you can lose in a session or over a set period. When you hit the limit, play stops automatically. This tool is particularly useful for keeping a losing streak from spiraling.

Wagering Limits

Restrict the total amount you can bet, regardless of whether you win or lose. It works across all games and prevents a single session from running away from you.

Session Limits and Time-Outs

Choose how long you want a session to last – 30 minutes, an hour, or longer. When the timer runs out, you're logged out automatically. A time-out is a short break lasting 24 hours, one week or one month, during which your account stays open but you can't log in or place bets.

Cooling-Off Periods

Take a break of 24 hours, one week or one month. During this time you won't receive promotional emails and you can't access your account. It's a middle step between a session limit and full self-exclusion.

Self-Exclusion

Close your account for a fixed period – anything from 24 hours up to 12 months, or permanently. Once you self-exclude, you can't reopen the account or create a new one until the period ends. We'll also stop all marketing contact. Self-exclusion is the strongest tool we offer, and it's there when you need a complete break.

Practical Limits That Work

Tools are only useful if you set them before a session starts. Here are a few habits that make a difference:

• Decide how much you can afford to lose before you log in, and stick to it.
• Set a deposit limit at the start of each week or month, not after a loss.
• Treat gambling as entertainment with a cost, like a cinema ticket – not as income.
• Take regular breaks. A few minutes away from the screen helps you stay clear-headed.
• Don't gamble when you're tired, upset or under the influence of alcohol.
• Keep track of how much time you're spending. A session that feels like 20 minutes can easily run past an hour.

Where to Get Help in the UK

If gambling is causing problems, free and confidential support is available. You don't have to reach crisis point before calling – early help is easier and more effective.

Blocking Software

If staying away from gambling sites is difficult, software can help. Gamban (gamban.com) blocks access to thousands of gambling sites and apps across all your devices. BetBlocker (betblocker.org) is a free alternative that works on desktop, mobile and tablet. Both run quietly in the background and can't be easily bypassed.

Protecting Minors

Access to Justbit is restricted to players aged 18 and over (18+). If you share a device with someone under 18, parental-control software such as Net Nanny or Qustodio can block gambling sites and monitor online activity. Keeping payment details private and logging out after each session also reduces the risk of a minor accessing your account.

Contact Us

If you have questions about the tools above, or need help setting a limit, our support team is available around the clock. Reach us at [email protected] and we'll respond within 48 hours.

Gambling should be entertainment, not a chore. When it stops feeling that way, step back – and know that help is always available.

This site is for players aged 18 and over (18+). If gambling ever stops feeling like entertainment, free and confidential support is available at BeGambleAware.org.